FAQ

What is an Avantech ScanStation?

ScanStation is a software application that simplifies scanning of paper documents, saving time, enhancing compliance and increasing the efficiency of user tasks. It is a walk up, scan and walk away kiosk-type system that allows firms to scan documents in efficient ways not previously possible.

What’s the main difference from a regular scanner?

Regular scanners expect users to select from a long list of settings – resolution, colour, double or single sided, and more. The user is expected to specify where the scanned document should be saved, and then is further expected to provide indexing information to enable retrieval later. ScanStation simplifies this by one-button job selection – the user simply selects the document being scanned and the rest is set completely automatically.

What’s the main difference from other or similar ScanStation or advanced scanners?

Many advanced scanners feature high PDF compression, some job definition functions, OCR features and even networked operation. But no other ScanStation-type solution packs all our features into one powerful package.

What hardware does it need to operate?

ScanStation is a Windows-based application, running on Windows 7 and above, and can be operated using a touchscreen interface or mouse & keyboard. Minimum recommended hardware specifications are Intel i5 or equivalent, with 8GB of RAM.

How much space does it occupy?

The space ScanStation occupies depends upon the PC chosen to run it, and the scanners you have connected to it. In a typical setup, a touchscreen PC is mounted to a wall like a picture frame. Underneath it, a scanner is placed on a cupboard top with the PC processor inside it.

Can it handle multiple scanners?

ScanStation is able to have up to four scanners connected simultaneously. This makes possible the scanning of documents on different media into the same PDF. For example, a plastic ID card requires a scanner with a straight-through paper path, whereas a large scanning job would be better served by a larger, front-loading scanner.

 

Does it integrate with Document Management software?

ScanStation can integrate with any Document Management System that is able to pick up incoming documents from a shared folder. In addition it can talk to any Document Management System that exposes a SOAP Web Service. Finally, ScanStation has specific connectors to Canon’s Therefore DMS and Microsoft Sharepoint.

How many users can use the ScanStation?

ScanStation is designed to function like a Bank ATM for scanning, and is not licenced by the number of users.

How does it manage user access & security?

ScanStation requires users to authenticate before scanning – these users can be Active Directory users or internally defined users. Authentication methods include PIN number, swipe card, proximity card and fingerprint readers.

Once scanned where is the document saved?

Part of each job definition on ScanStation includes the destination for the final scan. These include email destinations, shared folders, document management systems and SOAP web service destinations.

Does it maintain a log for traceability?

Yes, each action on ScanStation is centrally logged for audit and compliance requirements.

Can it be customized to my needs?

Each job on ScanStation is defined by the administrator, and these can be customized at any time.

Can it be linked to accounting systems, stock systems and other software?

Many systems today are able to pick up incoming documents automatically from shared folders. Integration can therefore function by setting up ScanStation jobs to save PDFs into this folder.

What documents can be handled?

Any paper document can be automated and scanned using ScanStation. Structured documents in which key information is always in the same place (eg invoices, where the invoice number is always printed in the same place) can be completely automated – key metadata can be automatically read from each document and passed to your favourite Document Management System.

Does it read the content of the documents scanned?

Each document scanned by ScanStation is automatically passed through world-leading Optical Character Recognition engines – OCR. This enables all printed text to be searchable.

Does it read QR and barcodes?

Yes, ScanStation is able to detect and read many different types or barcodes and QR Codes.

How does it handle Identity Documents & Passports?

National Identity Cards and Passports that adhere to the international ICAO standards for Machine Readable Zones (MRZ) are automatically recognized and read by ScanStation. By reading the MRZ, ScanStation automatically collects all the relative information as metadata. In addition it checks the security checksum and expiry date of the document and advises the user if any of the tests fail.

Can it process business and contact cards?

It is possible to set up a ScanStation job that will accept a batch of business cards and produce a PDF for each one in which all the text on the card is searchable. This allows a company to capture and share contact information from the business card collections of all staff members.

What industry / sector is it of more benefit?

Any organization in any business sector will benefit from ScanStation if they have paper documents that require scanning.

Is installation and user training required?

ScanStation can be downloaded and installed via an install file. We have videos online here that show how to use and configure ScanStation.

Does it come with a warranty?

ScanStation comes with a one-year warranty, following which a mandatory annual care package must be purchased. This care package provides 24/7 access to our support and help systems.

How does ScanStation pricing work?

ScanStation is licenced on a per-ScanStation basis, irrespective of the number of users.

Do you offer support?

Yes, we offer support via a number of channels – online help, online how-to videos, email, phone, chat and Teamviewer.

Where can I see demos?

Demo videos and other materials can be found here.

Where can I see re-seller info for my region?

Regional resellers can be found here.

There is no re-seller in my region, who can I contact?

We will be happy to hear from you as a prospective end-user or if you’re interested in reselling ScanStation. Kindly email us on info@avantechsoftware.com.


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